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Know Where You Stand with krx8

These legal terms set out the conditions under which you access and use krx8. Whether you deposit via bKash, Nagad, or Rocket, or browse the lobby from your phone, your use of this platform means you have read and accepted what is written here.

Account EligibilityJurisdiction ConditionsWallet & Payment RulesAccount ConductPolicy Updates
krx8 Know Where You Stand with krx8
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We take the security of your account and personal data seriously. Every account is protected with OTP verification on login, and sensitive actions like withdrawal requests require a second confirmation step tied to your registered mobile number. Here is how we handle the key areas that matter to you.

Data We Collect

We collect the information you provide at registration — name, mobile number, and payment details — plus transaction records tied to your bKash, Nagad, or Rocket activity on the platform.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Data Retention

Account and transaction records are retained for as long as your account is active and for a period after closure as required by applicable law. You may request a summary of your data via support.

Requesting Changes

To update your registered details, correct inaccurate information, or request account deletion, contact support through live chat or email with your account number and the specific change needed.

LEGAL CONTACT PATHS

Reach Us on Legal Matters

If you have a question about these terms, need to dispute a decision on your account, or want to request a copy of the data we hold, our support team handles legal and account queries through the channels below. For account-specific issues, have your registered mobile number ready so we can verify your identity before discussing account details.

Live Chat Open the chat widget from any page on krx8 to reach our support team directly. Legal and account queries are handled the same way as general help.
Email Support Send detailed legal queries or data requests to our support email. Include your registered account number and a clear description of your request.
Account Help Centre The Help Centre in your account settings covers common legal questions, term definitions, and the steps to submit a formal complaint or account closure request.

Common Legal Questions

These are the questions we hear most often about our terms, your account rights, and how we handle data. If your question is not here, our support team can help.

Access depends on your local law and the regions we currently serve. It is your responsibility to confirm that using this platform is permitted under the laws that apply to you before opening an account.

We may suspend or permanently close accounts where terms are breached. This includes providing false registration details or attempting to manipulate transactions. You will be notified through your registered contact.

Yes. Contact our support team via live chat or email with your account number and a data request. We will provide a summary of the information we hold within a reasonable timeframe.

Submit a closure request through the Help Centre or via support. Any verified balance in your account wallet will be returned to your registered bKash, Nagad, or Rocket account after identity confirmation.

The governing law and dispute resolution process are set out in the full terms document, accessible from your account settings. We encourage you to read that section before raising a formal complaint.

We notify you of material changes via your registered mobile number or email. Continuing to use the platform after a change is posted means you accept the updated terms. Check the terms page periodically for the latest version.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.